Sep 27, 2024  
2017-2018 Graduate Catalog 
    
Catalog Navigation
  Catalog Home
  About SMU
  Catalog Policy and Legal Statement
  Cox School of Business
  Dedman College of Humanities and Sciences
  Dedman School of Law
  Lyle School of Engineering
  Meadows School of the Arts
  Perkins School of Theology
  Simmons School of Education and Human Development
  SMU Guildhall
  Course Descriptions
  Right to Know
  Educational Programs
  Educational Facilities and Services
  Administration
  Financial Information Bulletin 2017-2018
  My Catalog
HELP
2017-2018 Graduate Catalog [ARCHIVED CATALOG]

Add to Catalog (opens a new window)

ITOM 6230 - Business Process Outsourcing and Offshoring

Credits: 2

Examines the motivators for BPO/O, the considerations underlying the decision to choose BPO/O, the relevant strategies and business models that can be used, the choice of locations, and management of the BPO/O relationships. Covers application in the areas of information technology, customer care, finance and accounting, human resources, and transaction processing. Includes a combination of lectures, case analyses, guest lectures, and student presentations. Prerequisites: ITOM 6202 , ITOM 6203 .


Add to Catalog (opens a new window)