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May 13, 2024
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HDDR 6317 - Online Dispute Resolution
Credits: 3
Due to challenges of costs, speed, and jurisdiction, courts are not the best choice to handle online disputes. Rapidly expanding e-commerce, the growth in cross-boundary transactions, and the inability of traditional legal processes to deal with disputes arising over the Web have created a need for redress options. ODR connects capable neutrals with parties in ways that bring efficiencies to inefficient online marketplaces. Students examine the development of ODR and the new challenges it poses to neutrals and systems designers. Also, the major providers, administrative agencies, and international organizations currently involved. Includes a series of simulations with state-of-the-art ODR technologies.
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