| |
Apr 19, 2024
|
|
|
|
|
HDDR 6380 - Introduction to Conflict in Health Care Settings
Credits: 3
An overview of three models appropriate for engaging and managing conflict in health care settings: prevent model, resolve model, and contain model. Participants apply their understanding of conflict and consider the constructive and destructive conflict models. Provides engagement through simulated exercises, role-playing, and class discussion. Using these methods for diagnostic thinking, participants learn treatment strategies and tactics appropriate to the circumstances. Focuses on the roles of the patient, provider, and organization, with a special emphasis on the patient.
Add to Catalog (opens a new window)
|
|