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May 10, 2024
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HDDR 6382 - The New Role of the Health Care Leader: Managing Change, Culture, and Conflict
Credits: 3
Focuses on the importance of managing culture change in the health care industry. Using case studies, readings, assessments, and skills practice, students build on previous courses and focus on increasing self-awareness, identifying ways to successfully interact with others, dealing with resistance to change, and adapting one’s managerial style to the situation and individual. Participants learn how human resources offices can facilitate change and align culture. The ability to lead in health care organizations is a developed skill that requires self-awareness and training. Considers the patient as well as the providers, but focuses largely on the organizational challenges of the changing health care landscape. Specific role-plays and exercises designed from a human resources perspective allow participants to learn to adapt the organizational culture and dynamic to address the health care workplace.
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