SMU’s Graduate Certificate in Healthcare Collaboration and Conflict Engagement is a three-course, nine-credit-hour cohort program designed for physicians, nurses, administrative professionals, human resource professionals or those who see healthcare leadership roles in their future. The program allows students to challenge their thinking in a constructive environment surrounded by peers and colleagues and under the guidance of dispute resolution instructors with healthcare backgrounds. While there are a number of ways to consider healthcare leadership in this climate of change, our program focuses upon evidence-based social science, engagement and collaborative skills, fundamentals of neuroscience, emotional and social intelligence, as well as an understanding of the fundamental concepts of conflict and how it escalates and de-escalates.
Students gain theoretical and practical knowledge that is specific to the conflict and upheaval found in the healthcare setting. The program incorporates active role-playing in order to engage students in class participation and teaches the skills necessary to resolve conflicts in healthcare settings.
Before enrolling in the Healthcare Collaboration and Conflict Engagement Graduate Certificate Program, all students must provide the following:
- A completed application.
- Proof of the completion of a baccalaureate degree from an accredited college or university.
- An official undergraduate transcript.