Healthcare Collaboration and Conflict Engagement, Graduate Certificate

SMU’s Graduate Certificate in Healthcare Collaboration and Conflict Engagement is a three-course, nine-credit-hour cohort program designed for physicians, nurses, administrative professionals, human resource professionals or those who see healthcare leadership roles in their future. The program allows students to challenge their thinking in a constructive environment surrounded by peers and colleagues and under the guidance of dispute resolution instructors with healthcare backgrounds. While there are a number of ways to consider healthcare leadership in this climate of change, our program focuses upon evidence-based social science, engagement and collaborative skills, fundamentals of neuroscience, emotional and social intelligence, as well as an understanding of the fundamental concepts of conflict and how it escalates and de-escalates.

Students gain theoretical and practical knowledge that is specific to the conflict and upheaval found in the healthcare setting. The program incorporates active role-playing in order to engage students in class participation and teaches the skills necessary to resolve conflicts in healthcare settings.

Admission

Applicants to the Healthcare Collaboration and Conflict Engagement Graduate Certificate Program must submit the following:

1. A completed application.
2. A baccalaureate degree from an accredited institution of higher education.
3. Official undergraduate transcripts from all institutions of higher education previously attended.
4. Resume or curriculum vitae (CV).
5. Interview with a member of the admissions committee.
6. Non-refundable application fee.
7. If English is not the student’s native language or if the student attended school outside the US, a score from the Test of English as a Foreign Language (TOEFL) must be submitted via the online application. The minimum acceptable TOEFL score for admission is 80.